Reasons for Delayed or Denied Online Casino Withdrawals Mines Games Tips
Funding your online casino account is a quick and hassle-free process as deposits are normally processed instantly. However, this is not always the case when it comes to cashing out your winnings. Unlike deposits, withdrawals usually take some time to complete. The casino’s financial department must verify and approve the payment before releasing the money from your account.
Apart from processing windows, several other factors could cause delays in your payments. Some are account-related, while others have to do with bonus participation and payment limits. The following article covers the most common reasons for delayed casino withdrawals and explains how to tackle and resolve this issue if it happens to you.
Withdrawal Processing Is Incomplete
Inexperienced players are often clueless about the fact online casino withdrawals consist of two phases. The online casino must first process the withdrawal request to ensure the money ends up with the right person and all anti-money laundering policies have been observed.
Processing times vary across payment methods and are also casino-specific, i.e. each online gambling site has different processing timeframes. The casinos normally notify players via email when their withdrawal requests have been completed. The table below contains the average timeframes for processing across the most popular payment solutions.
| Payment Solution | Average Processing Window |
|---|---|
| Visa and Mastercard | 1 to 3 business days |
| Neteller | Up to 24 hours |
| Skrill | Up to 24 hours |
| PayPal | Up to 24 hours |
| MuchBetter | 1 to 3 business days |
| Checks | Up to 14 business days |
| Trustly | 1 to 2 business days |
| Bank Wire Transfers | Up to 7 business days |
Notice that we have repeatedly used the phrase “business days”. If you request a withdrawal during bank holidays or weekends, the casino will further delay your payout. Requests are normally processed only Monday through Friday.
NB! Many casinos allow you to reverse your withdrawal request while it has a pending status, i.e. it is still being processed. We advise you to refrain from reversals and exercise some discipline or else you might end up losing your winnings. If you lack the strength of will to abstain, it would be best to either take a short break from online gambling or opt for a casino with manual flushing where withdrawal reversals are impossible.
The second phase of the withdrawal starts after the casino releases the funds from your real-cash balance. Now the payment system you are using has to process the transaction in its turn. The processing windows again vary based on what method you use.
Solutions like the e-wallets PayPal, Skrill, and Neteller are the quickest as players generally receive their funds almost instantly after approval. By contrast, wire transfers usually require a couple more days after the casino processes the request.
